FREQUENTLY ASKED QUESTIONS

Can I Pick Up My Order? At This Time, We Only Offer Delivery. However, We Are Working On Setting Up Pick Up Locations Around Jacksonville That’s More Convenient For Our Customers.

How Do I Reheat My Meal? You Can Heat In A Microwave For 3-5 Minutes.

What Is Apps.Wixrestaurants.Com? This Is The Website We Use To Host Our Menu. It Is A Secure Site And Your Information Is Kept Safe And Confidential.

How Can I Order My Meal Prep? Click Order Now At The Top Banner And Place Your Order By Thursdays.

How Often Is The Menu Updated? Every Monday. It Will Be Posted On The Weekly Menu Page And On Our Social Media Pages @thekulinaryco.

When Will My Food Be Delivered? All Food Is Delivered On Sundays After 4pm. You Will Receive A Text Message When Your Order Is On The Way And Another Text Message When Your Order 15 Minutes Away. If You Have Specific Delivery Instructions, Please Include Them When Placing Your Order.

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Why Can’t I Place An Order?  To Ensure That We Prepare Your Fresh And Gourmet Meal Prep In Time To Be Delivered By Sunday, We Set A Deadline For Orders To Be Placed Mondays-Thursdays.

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Do You Ship? Not Yet! Let Us Know Where You Would Like To See Us Ship.

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Do You Have Off Weeks? Yes, We Try To Schedule Them In Advance But You Can Always Stay Up To Date On Our Social Media @thekulinaryco.

What Are Your Holiday Hours? We Will Be Closed The Following Days For 2021: Nov. 22 – 28 and December 20 - Jan 2.